attorney is only as good as the quality of
service and results that are delivered to
McGee has settled thousands of Lemon Law
cases over the years, all to his clients
following is a sampling of the scores of
“thank you” notes/letters we receive
from our clients each month. They are
reproduced here in their actual form,
reformatted in layout only to fit this page.
These are the testimonials of our clients...
Right to Privacy Laws, Attorney-Client
and Trademark/Copyright regulations
prohibit us from
clients full names, as well as names
of automobile manufacturers.
William R. McGee,
You would hope expensive vehicles would not
have major problems. But, even if they did,
you would expect the manufacturer to be
quick and diligent to resolve the issues.
Unfortunately, that was not the case for us.
After spending over $70K on a new vehicle
for my wife, I was expecting superior
quality and service. But, after the first
week of ownership, our check engine light
went on, and the problems manifested
themselves from there.
My primary concern was my wife's safety, as
the vehicle stalled three separate occasions
in the middle of busy traffic. But still,
after all this, the manufacturer was not
willing to replace the vehicle. That is when
we made the phone call to the law offices of
William R. McGee.
From our first call, they were very
professional, courteous, and thorough. They
reviewed all of our invoices and informed us
we had a good case. As you can imagine, we
were very nervous as we never thought we
would need an attorney to deal with a car
problem. This was the first time we have had
bad luck with a vehicle (and we have owned
over 20...). In addition, our frustration
level was very high, and we were paying for
an expensive luxury car that we stopped
driving as we no longer felt safe.
Once we faxed back our retainer, the law
office was quick to send the manufacturer a
demand letter to respond. Within 3 weeks, we
received a call from Bill letting us know
that the manufacturer was willing to settle
our claim. A couple weeks later, we
surrendered our vehicle, and a settlement
check arrived in the mail. Really, it was
We learned many lessons with this
experience. The main lesson was that any
kind of car (no matter price, make, or
model) may have problems, but not all
manufacturers will be as cooperative to
resolve them. But, in the end, the law is on
your side, and the best lemon law attorney
in the business, is clearly, William R.
A very satisfied client,
Joel P.Fremont, California
P.S. A special thanks to Angie, Randy,
James, and Laura for taking all my phone
calls and keeping me up to date throughout
the entire process! You are the best!
Bill, Randy and everyone who helped on my
you so much for helping me get rid of my
[vehicle]. You all were very patient with
all my questions! I really appreciate all
would like to thank you for your fast work
in the repurchase of my [vehicle].
The return transaction with
(manufacturer) went smooth as silk, and
I’m already driving my new replacement
car! Thanks for your quick attention to my
problem, it happened faster than I expected.
sincere thanks to you and your staff for the
professional manner in which you handled our
Lemon Law case.
My wife and I were impressed not only
with the outcome, but also with the
expediency in which you settled the case.
The amount of the settlement far exceeded
our expectations. You and your team are
truly experts in the field of Lemon Law, and
we will happily recommend you to anyone that
requires this type of legal assistance.
to your help our family was able to buy a
new car. If in the future we get another
lemon car we will most definitely call you
and keep your number at hand.
find enclosed our check for your services.
It was well-spent. We especially want to
thank Mr. Randy Sottile. Randy is well
informed and gave us accurate information.
In addition, he would notify us promptly,
and return our phone calls quickly.
Everything was done in a timely, efficient
manner, and we could not have gotten better
service anywhere. We have referred several
clients to you and will continue to
recommend you highly. I hope we don’t need
your services again, however if we do, you
will be our first and last phone call.
McGee and Staff
just can’t imagine how many times I think
of you for making my life so great. I
appreciate very, very much your enforcing my
legal rights regarding the Lemon Law. [The
manufacturer] came through thanks to your
continued efforts, and I will never
forget that. Thank you so much!
wanted you to pass along this note of
gratitude to your organization. My wife and
I are so very pleased by the efficient,
effective, and rewarding process initiated
by Mr. McGee and your organization. We wish
to extend our deepest gratitude to Mr. McGee
for his efforts on our behalf. Already there
are a number of friends and colleagues who
have his business card and are keeping his
name for reference should any problems occur
in the future. Again, thank you so much.
McGee and Staff
you so much for all of your help in this
case. We appreciate it so much. Thank you
for helping us win and being patient with us
every time we called.
and Angela N.
William R. McGee, Attorney at Law
wife and I wished to thank you for a most
prosperous and rapid conclusion to the
problems we have with our [vehicle]. Every
phase of the process took place exactly as
you advised us, and we consider your fees
for the resolution to be modest and fair. We
would like to add that is was a pleasure
doing business with not only you, but also
your entire staff, such as Laura and Randy.
You and they were always informative,
friendly, and most importantly responsive to
our needs and calls. I will highly recommend
your services to anyone I know that is
having a possible “Lemon Law” problem.
sincere thanks and appreciation,
and Linda L.
Mr. McGee, Randy, Laura and the office staff
would both like to personally thank you for
all of your services and promptness in our
“Lemon Law Case”.
We just purchased a new [vehicle] and
are very happy. We will refer any possible
clients your way. Again - Thank You.
and Leonard G.
Laura, Randy and Staff
you! Thank you!
The surrender of my [vehicle] and the
refund check - I honestly didn’t believe
would happen. You have been outstanding to
work with & I appreciate all your
efforts. This is just incredible!
McGee & Staff
would like to thank all of you for helping
me with my “lemon” car. If it weren’t
for each of you, I would not be driving my
new car. I sincerely appreciate the hard
work that went into my successful ending.
Thanks to all and a special thanks to Mr.
McGee and Laura.
you so much. We appreciate all of your help.
Please thank Randy and Jennifer. Another
L. & Silvia A.
McGee and Staff
husband and I would like to express our gratefulness
for your help in solving our car problem.
All your Staff was helpful & kind.
McGee and Staff
want to thank you so very much for all of
your help with our [vehicle]. Your entire
staff was friendly and helpful through the
entire process. Thanks again.
and Kim R.
Mr. McGee and Jennifer
you for all your help in settling our claim
with [the auto manufacturer]. Your firm will
be highly recommended to our family and
friends should the need arise.
and Netana D.
R. McGee and Staff
you so very much. We couldn’t have chosen
a better law office to represent us.
and Henry R.
just wanted to take this time to thank you
for your help in settling the problem I had
with my motor home. You are a very
professional person and I feel that your
domineer in the Court and with the
representatives from [the vehicle
manufacturer] were one of the contributing
factors why they settled out of court. I
hope I never have to use your services
again, but if I do, or I know of anyone that
needs your kind of representation, I will
not hesitate to recommend you.
you for the timely resolution of our case
against [the vehicle manufacturer].
Your name and reputation must
"shake 'em in their boots."
All persons I have been in contact
with in your office have been more than
Thank you again!
and Eula E.
I took the [vehicle] back and the
transaction was pleasant and swift with
really nothing said by either of us as to
why, how and etc.
My wife Jean and I want to say Thank
You Very Much with your help.
We are very pleased with the outcome
as well as you and your staff are.
If at any time you need a
recommendation or testimonial as to the
effectiveness of your office, please feel
free to pass on my name and number.
and Jean B.
Dear Bill, Laura, Angie & Randy,
From the 1st. conversation with Randy, to
receipt of your first letter, each of you
was always professional, helpful, and quick
to respond to questions and concerns.
We have had several occasions to employ
attorneys and this is the 1st. time we have
felt compelled to and felt it appropriate to
say THANK YOU.
Yours Very Sincerely,
Cathy B. & Ken M.
I wanted to personally thank you for your
hard work in regards to my lemon law case. I
was very pleased with the entire staff and
the handling of the case - and of course
very pleased with the results!
I am happily driving a new (car brand). I
will not hesitate to recommend your services
to anyone in need. Thank you!
Laura, Bill & Randy,
Thank you so much for the professional,
courteous and expeditious way in which you
handled my case for my 2001 (car brand).
I will certainly recommend your firm to
anyone needing a “lemon law” attorney.
Thank you for all of your help with
resolving my case. I had tried so hard on my
own to resolve my Lemon Law case with
(manufacturer), and was un-successful!
You made my experience with the re-purchase
of my vehicle from (manufacturer) painless,
and quick! Without your help, I don’t know
what I would have done!
Thank you again
Fire season has kept me pretty busy so I do
apologize for this “Thank You” being so
late. You did a fantastic job for me.
Please ensure this thank-you is seen by all
involved. You deserve a 5 Star rating. I
will send you all the business I can. Thanks
Dear Mr. McGee,
I want to congratulate you for a job well
done. I was surprised how fast the case was
settled. I expected (manufacturer) would
drag the case past 6 months like our (car
brand) lemon law claim previously settled by
I won’t hesitate to refer your firm
anytime. I hear of someone suffering the
same plight with a new vehicle under
warranty that we were subjected to. It’s
good to know that there is someone looking
out for the rights of the consumer.
We look forward to our refund check from
your firm soon.
Offices of William McGee,
Thank you for your help in this matter. I
found you to be easy to work with and highly
attentive and efficient.
I hope I never have to call on your services
again, but rest assured I would recommend
your firm to anyone in a similar
Please let me not only congratulate you but
thank you for all your help, support, and a
job well done. I do not know how much more I
can thank you, Randy, Laura and all of your
staff for all their help with this case. It
has been almost 365 of frustrations,
headaches and problems ever since I signed
that new car purchase contract with
(manufacturer and dealer).
Just when I lost hope on everything I thank
a few people who suggested me to contact a
lemon law attorney to help me with my case
and I’m thankful that I found your offices
and was able to receive your services. I
believe I tried everything I could to settle
this problem and you were the one that made
that happen with the help of your staff.
Please be aware that I will refer you any
friends and people that I know that might be
in the same situation that I went through.
You and your staff came very well referred
and I’m sure you will be able to help many
more clients that will unfortunately go
through the same situation with lemon
vehicles that as you and I know, as
vehicle’s get cheaper sometimes also their
manufacturing quality unfortunately also
Again, thank you very much, thank Randy and
Laura for me, who supported me and gave me
the best client support and help they could
give to anybody. I hope you will continue
with success and health in the future. I
apologize for any inconvenience with my
impatience over the situation, but I’m
sure you understand me and the frustration I
I wish you well.
Offices of William R. McGee
Dear Counselor and Staff,
Please accept this letter as our gratitude
for handling our lemon law case and for its
closure. While we were prepared to “go the
distance” with (manufacturer), we are
grateful that a settlement could be reached
and that our troubles with our (brand of
vehicle) are now part of the past!
We are very happy with our new vehicle
purchase albeit not what we originally
intended to buy, but you do what you have to
do to ensure there isn’t a repeat of our
just concluded lemon vehicle experience.
We wish to thank your staff - they were all
wonderful and seemed to be familiar with my
case just in name recognition. That says a
lot about their attentiveness to detail to
each client and it showed. We had enough
faith in your firm that we referred (new
client name), whose case was happily
resolved even before ours as a result of
retaining your services.
Again, thank you for helping us get out of
our lemon vehicle and best wishes for you
and your staff.
Former Sad (manufacturer) owner
Now Happy (manufacturer) owner
Offices of William R. McGee
c/o Bill McGee - Thank You!
I want to Thank You for all your help in
this matter. The service was nice and fast
Just wanted to mention how much your
telephone person “Angie” was each time I
call - quick and polite. This is very
important to a business, just wanted you to
know she’s a greatly appreciated and
Also, I did want to mention how efficient
Laura was each time I called regarding the
status of the case.
Again, many thanks
P.S.: Sometimes we forget in business how to
say “Thank You” !!
Thanks Mr. McGee for everything you did for
us. “You did a great job!”
Maurico and Alma P.
Offices of William R. McGee,
We want to take this time to thank your
office for it’s timeliness in handling
this matter in the most professional way.
It was an excellent experience with what
could have been a difficult one if we had
not been referred to your office. In the
future we would say that we will refer
anyone who has encountered this unfortunate
situation to your office. Thank you again.
July 7, 2004
This morning while I was driving to work I
returned your call and to my surprise your
office had resolved my issue with my car! I
must say I was totally surprised, I have
never been in a situation to where I had a
new car and has so many visits to the
dealership for the same thing and yet not
Your office was referred to me by one of my
employees and I am so GLAD! that I called. I
must admit that at first I was not sure that
your office could accomplish what I needed
done over the phone and by fax and never
having to come to you! But you and your
employees have been wonderful and what
customer service! They are great! Thank you!
I will tell everyone so if they need your
services I know you will handle them just
like you did me! Congratulations to you on a
victory for me!
To Randy, Laura, Bill and staff that made my
experience with such a stressful matter turn
out hassle-free and successful. It
couldn’t have happened with you!
William McGee, Attorney
July 18, 2004
a quick note to let you know how impressed I
am with your services. Jeff G. from (dealer
name) referred me and I have to admit that I
thought the process of turning my vehicle in
would be much more difficult and lengthy -
it turned out to be less than 60 days!
Thanks again for doing a great job!
We wanted to thank you again for protecting
our rights under the lemon law case against
We were so frustrated with our car, and the
dealership did not seem to care or try to
help correct the problems. We didn’t know
where to turn.
Your office staff was very helpful, and
extremely nice. Laura was the person I
talked to often, and she did an excellent
Thank goodness we found you.
William and Sandra O.
Thank you for your help in getting us out of
a “stressful” vehicle.
You made the whole process very simple and
minimum impact to my very busy schedule
McGee & Staff:
Just a note to say “thank you” for all
your time, effort and professionalism on my
behalf regarding this lemon law suit.
I am very happy it’s over & we were
successful! Again, my sincerest thanks!
Laura, and Randy-
Thanks so very much for getting rid of my
car and getting me my $$$ back. I am so
thankful for all of you. Thanks for putting
up with me when I was stressed out and
called a zillion times J I can’t believe
it’s finally over with!
I will refer you to anyone I know who ended
up with a “P.O.S.” like myself. Take
care and God Bless!
William R. McGee and associates:
We would like to thank you very much for all
your expert help in solving our car
We are very happy with the results. Your
office is very professional and we
appreciate everything you did for us.
We don’t own a fax machine or a computer
so this hand-written letter is written with
much appreciation. Please call or write if
you have any questions.
16855 W. Bernardo Drive. Suite 380
San Diego, CA. 92127
Dear Mr. McGee,
I would like to thank both you and your
staff for the wonderful job you did in
resolving the problem with the 2002
(vehicle) I had purchased.
In all honesty, I was a bit leery when I
first found you on the Internet. After all,
there are many unscrupulous individuals out
there. But after first speaking with Randy,
he put all my worries aside and was able to
answer all my questions. I was pleasantly
surprised at his knowledge. Laura also made
it a pleasurable experience in dealing with
your office. She too was very knowledgeable
and a pleasure to speak with. You, of
course, made things very easy with your
explanations and patience. I appreciate the
fact that you kept me “up to speed” with
your updates. The young lady that answers
the phones for you was also a pleasure to
speak with. Her pleasant voice made for a
relaxing phone call. The fact that she too
could answer my questions is a plus to your
All-in-all, Mr. McGee, I am quite happy that
I did find you and that you were able to
help me the way you did. I am very satisfied
with what you were able to do for me. I am
quite sure that this would have been
extremely difficult, if not impossible, with
your and your staff’s help. Rest assured
that if I ever meet anyone or have a friend
in need of a Lemon Law Attorney, I would
recommend you and your office without
Again, thank you so very much for your
Ruben A. G.
California Lemon Law Attorneys
Just wanted to take the time to show my
appreciation on the hard work you and your
staff provided. I was very pleased with the
settlement and the quickness of the case
Thank you for the professionalism and the
accurate information from the initial
consultation to the conclusion of my case.
William McGee, Esq.
I wanted to thank everyone at the firm that
worked on our case. I just wanted to say
“thank you” guys, you did a good job and
we are very thankful.
Arme and Armik T.
William R. McGee
The Law Offices of William R. McGee
Dear Mr. McGee,
I would like to take this opportunity to
thank you and your staff for your
professionalism and quick resolution of my
lemon law case for my 2002
(manufacturer/model). You have definitely
made me one happy woman!
I am so happy to have found your law firm on
the internet through Yahoo! I will
definitely recommend your law office to
whoever is in need of this type of service.
Again, many thanks for your expertise,
professionalism and quick resolution.
Offices of William R. McGee
Dear Mr. McGee,
My sincere thanks to you and your staff for
the professional manner and expediency in
which you handled my Lemon Law case with
(manufacturer). I am very happy with the
results in my case.
Beginning with the initial phone call,
everything was handled in a timely manner
and with great professional courtesy.
Everyone in your organization that helped me
(James, Randy and Laura) has been
phenomenal. Your customer service exceeds
far anything beyond I can ever imagine.
I will not hesitate to recommend your
services to anyone I know that is having a
possible “Lemon Law” problem. I believe
one person is already using your services
for their lemon law needs.
Please accept this small token of my
gratitude (courtesy gift of cookies)
With sincere thanks and appreciation.
I need to take this opportunity of thanking
you and Randy Sottile for the outstanding
result! This transaction far exceeded my
expectations in terms of turn-around time,
quality of service and end result.
I have already referred you to several of my
colleagues who were equally impressed with
the outcome and speed. You are truly focused
on execution and at very little cost to the
consumer. I am very pleased to have found
you to represent my rights regarding the
very obvious problems with my vehicle.
Richard L. B.
William R. McGee,
Law Offices of William R. McGee
Dear Mr. McGee:
What a thrill it was to open our mail and
receive a check for $43,284.62 today!
When we first spoke with Randy; he was so
nice and explained everything in detail
concerning the problems with our
(year/make/model). Need I say we were scared
as we had never done anything like this
before. Because Randy was extremely caring
we made a decision to do a claim. We are so
glad we did!
Thank you so much for doing everything you
said you would do. We will certainly refer
to you anyone who shares that have a similar
problem and do not know what they can do.
Warren & Shirley L.
testimonials or endorsements do not
constitute a guarantee, warranty, or
prediction regarding the outcome of your
Law Offices of William R. McGee
Glendale Lemon Law Attorneys
450 N. Brand Blvd. Suite 600
Glendale, California. 91203
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